Edit a Segment

Andre Larsen
Andre Larsen
  • Updated

Segments are built by creating rules to segment readers into audiences that are used for Leaderboards, messaging, and tracking. If an audience changes, you can update the Segment without reworking everything for that audience. Once a Segment is updated, changes are applied to all features utilizing that segment.

This article guides you through how to edit Segments to change an audience list.

Edit a Segment

Changes must be made to inactive Segments. 

  1. Go to Admin.
  2. Select Settings > Segments.
  3. Click ✏️ Edit.
  4. Update the Segment filters.
  5. Click Done to save each filter update.
  6. Click Done to save the Segment.

Segment-Edit process.gif


Can I delete a Segment?
Segments can be inactivated but not deleted. Toggle off the Segment to inactivate it and stop all recipients from receiving messaging and being included on Leaderboards. Tracking is still available for inactive Segment audiences.
How can I tell if a CSV was uploaded to a Segment?
Segments have a column titled Emails that displays the uploaded CSV email totals for non-user emails. Segments with Emails valued at 1 or more will have an uploaded CSV attached.


Click here to learn more about Segment CSV troubleshooting.

How can I make changes to a Segment's CSV or remove a CSV?

Segments can have a single CSV uploaded. CSVs can not be removed once they are uploaded. The only way to change information and remove a CSV, is to upload a new CSV with the information you'd like to have on it. 

To delete a CSV, this means you'll upload a blank CSV.

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