Workspace Settings

Paul Tucker
Paul Tucker
  • Updated

Workspace account settings allow you to customize default Workspace settings that apply to all posts and users for better management. 

🔹 This is available on the Teams and Enterprise plans.

🔸 This feature is accessible to Admin.

Access Workspace Settings

  1. Go to Admin.
  2. Select Settings > Account.

Departments and Locations

Departments and Locations will be the first tabs. They are used for many Workspace features and capabilities–such as Assignments, Segments, Messages, organizing users, Groups, and Analytics.

When setting up your Departments and Locations, think of the level of detail needed to measure the program's efficacy. If specific locations, such as Austin, TX, are unnecessary, try generalizing more, such as a state or country. 

Disclosures

Disclosures are required text to include when users share a post. Companies often include hashtags, such as #iworkforcompany. Active disclosures are available to add when creating or editing a post.

Once a disclosure is applied to a post, users must include it when sharing an article.

Policies

Upload or link to the company's social media policy in the Policies section. This will be visible to users when they go through the registration process and agree to the Terms and Conditions. 

Referrals

Users can invite colleagues to join the Workspace when this Referrals option is toggled on. This setting allows Admin to customize the banner to encourage users to invite a colleague and expand the advocacy program. 

Admin Settings Account Referrals.gif

Workspace Settings

Workspace Settings, located at the top of the page, control the main Workspace Settings. 

Admin Settings Account Workspace Settings.gif
This includes
  • Workspace Name: Title of the Workspace.
  • Logo: Logo displayed for the entire Workspace and on Public Post Pages.
  • Icon: Browser tab icon.
  • Content Domains: URLs to mark as "Branded" content in Analytics.
  • User Privileges.
    • User Signups: Allow users to signup without an invitation.
    • Group Creation: Allow users to create Groups.
    • Allow Sharing: Users can share content from the Workspace.
    • Moderator can Mark Important: Moderator roles can mark internal posts as "important".
  • Integrations
    • Slack: Allow users to connect and share to Slack.
    • Microsoft Teams: Allow users to connect and share to Microsoft Teams.

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