Create and Customize Leaderboards

Andre Larsen
Andre Larsen
  • Updated

Creating Leaderboards for your team helps drive retention and improves program engagement. Leaderboards are scoreboards that assign points and rank team members based on actions taken in a Workspace, such as following a user, connecting a network, and sharing posts. Click here to learn more about how Leaderboards work.

This article describes how you can create a Leaderboard and change point values assigned to each action.

🔹 This is available on the Teams and Enterprise plans.

🔹 Starter plans can enable the default rolling 30-day Leaderboard.

🔸 This feature is accessible to Admin.

Create a Leaderboard

Leaderboards are created by Admins in the Admin Settings.

  1. Go to Admin > Leaderboards.
  2. Click ★ New Leaderboard.
  3. Toggle ON Enabled to activate the Leaderboard.
  4. Title the Leaderboard.
  5. Add Segments.
  6. Select a time duration.
    1. Ongoing: Points will accumulate when the Leaderboard is enabled until it is disabled.
    2. Start Date: Points will accumulate from the Start Date until the Leaderboard is disabled.
    3. End Date: Points will accumulate when the Leaderboard is enabled until the End Date.
    4. Start and End Date: Points will accumulate from the Start Date until the End Date.
  7. Enter text into the "Description" field
  8. Edit the point system. See below.
  9. Click Create.

Create a Leaderboard.gif

Edit the point system

Each Leaderboard will have a default scoring point value for various actions. Leaderboard points attribute values to more than 35 data points, including posting and sharing content, internal engagements, and even user-to-user invitations.

Points can be whole numbers or include up to one decimal point. View more information about the Leaderboard Point System in this article.

To edit the point system:

  1. Go to Admin > Leaderboards.
  2. Click Edit.
  3. Scroll to Scoring/Points.
  4. Adjust points by using presets or set custom values within each category.
  5. Click Save.

Edit the Leaderboard Point System.gif

Scoring Presets

Point presets can quickly assign points and launch campaigns that boost your program’s engagement. Presets are as follows:

  • Restore to Default: Resets all point values to the default numbers.
  • Set All to Zero: Sets all point values to zero.
  • Sharing Focused: Applies points to share actions only.
  • Twitter Focused: Applies only Twitter-specific points.
  • LinkedIn Focused: Applies only LinkedIn-specific points.
  • Invite a Colleague: Applies points for invitation actions only.
  • Relaunch & Refresh: Designed for reactivating users. This preset applies points for actions that re-engage users.
  • Connect & Share: Designed for new users. This preset applies points for actions that new users take to become familiar with the Workspace.
  • User Generated Content: Designed to encourage your team to share content with your team. This preset applies points to users posting content and others engaging with their posts.

Activate Leaderboards

Leaderboards are disabled by default and must be enabled for your team to start accruing points.

To enable your Leaderboard:

  1. Go to Admin > Leaderboards.
  2. Toggle ON Status.

Enable Leaderboards.gif

Enabled Leaderboards' statuses will always be blue, while disabled Leaderboards will be gray.

Once a Leaderboard is active, all users will be able to view the Leaderboard, their current standing, and how to gain points. 


When do Leaderboard points update?

Leaderboards are based on actionable events and we can calculate some values immediately while others take up to 24 hours.

Here’s a general breakdown of when you can expect reliable updates.

  • Every 15 minutes: internal activity within EveryoneSocial, such as a liked post and following a co-worker
  • Daily: external activity outside of EveryoneSocial, such as retweets, clicks, and comments occurring on shared content
Do people earn points from the day they're added or does it apply retroactively from the Leaderboard creation date?
Points are assigned from the day a user is added to the Leaderboard. If you find your newly added Leaderboard users are not able to gain traction with their points, we recommend setting time durations to assist with a rolling Leaderboard.  
Will a Leaderboard count points from the date of creation or date of activation?
Leaderboards start to accumulate points based on the activation date and actions taken after the activation date and time.
If point values are updated, is the value applied retroactively?
Point values are applicable from the time the value is saved and the new values apply to all future actions. 
Can I use a Group to add users to a Leaderboard?
Great question! Groups can be used to build Segments, which are used to add users to a Leaderboard. Use Segments to build your Leaderboard audience based on Groups.
Why is my Leaderboard Segment including people it shouldn't?
Great question! We'd recommend reviewing your Segment to ensure you're only targeting users who fit into all the selectors you want. For example, if you have a Leaderboard designed for a specific Group and your Segment selectors include the Group and a Department, then your Leaderboard will not only apply to the Group but also to those in the included Department.

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